Contact Us

Whether it’s keeping your small business running, fixing a computer that won’t cooperate, or wiring up the home theater you’ve been dreaming about, Kryze Technical Services is here to help. Tell us what you need below, or reach out directly. Real people, honest answers, no runaround.

Ways to Reach Us

  • Call or text: (515) 344-4087
  • Email: [email protected]
  • Request service online: use the form below and we’ll follow up with questions specific to your project.

What Happens Next

  1. We review your request. We read every submission personally, usually within one business day.
  2. We reach out to talk it through. A quick call or message to understand exactly what you need.
  3. You get a clear quote. No work starts and nothing is billed until you approve it.

Service Area & Hours

Where we work: Proudly serving communities within 50 miles of Des Moines, including Des Moines, West Des Moines, Ankeny, Waukee, Altoona, Ames, Indianola, and Mitchellville. Not sure if you’re in range? Just ask. Remote support and managed IT services are available anywhere.

Typical Hours of availability:

DayHours
Monday–Friday9:00 AM – 7:00 PM
Saturday10:00 AM – 4:00 PM
SundayBy appointment

Evening and weekend appointments are available, so you don’t have to take time off work.

Response time: We respond to all inquiries within one business day.

Urgent issues: Managed IT clients receive priority support for urgent problems. Everyone else, call or text and we’ll do our best to help as soon as possible.

Rates & Payment

We’re building our name in the community, and that means fair, honest pricing.

  • Free estimates on installation and project work.
  • Remote support: 1-hour minimum, then billed in 15-minute increments. You only pay for the time we actually spend.
  • Managed IT: monthly plans quoted based on your business’s size and needs.

We accept: credit/debit cards, cash, [Zelle / Venmo / Paypal], and invoicing for business clients.

Why Kryze?

  • 20+ years of hands-on IT experience, from enterprise infrastructure and networking to the gear in your living room.
  • We do it right the first time. Clean installs, tidy wiring, and work we’re proud to put our name on.
  • Plain-English communication. We explain what’s going on and what your options are, without the jargon or the upsell.
  • Experience you can count on. Decades of hands-on work across broadband, enterprise IT, and infrastructure, learned in the field, not just in a classroom.

“I would highly recommend Kryze Technical Services. Jen was awesome and the job she did exceeded my expectations. The website, KDS system and the sound system that was built for Pops Soulfood left me speechless. Because of the services rendered by Kryze Technical Services I’ve already seen an increase in business and look forward to the future of my food truck business.” — Pop’s Soulfood Iowa

Existing Clients & Remote Support

Already working with us? Here’s how to get help fast.